Question 1

What types of projects do you work on?

Accepted Answer

We work on houses, apartments, townhouses, renovations, commercial buildings, construction projects, maintenance jobs and defect rectification.

Question 2

Do you work with builders?

Accepted Answer

Yes. We work with builders, site managers, project managers, joiners, contractors and other trades.

Question 3

Do you offer residential caulking?

Accepted Answer

Yes. We provide services directly to homeowners, landlords, renovators and property managers.

Question 4

Do you remove old silicone?

Accepted Answer

Yes. We can remove and replace old, damaged, cracked or mouldy silicone.

Question 5

Can you match the silicone colour?

Accepted Answer

We offer a range of colours. The best option will depend on the product, surface and available colour range.

Question 6

Can you provide a sample?

Accepted Answer

For suitable projects we can apply a sample area for approval before completing the full scope.

Question 7

How do you calculate your prices?

Accepted Answer

Pricing depends on the scope, total metres, type of sealant, surface condition, access, preparation and location. Work may be priced by linear metre, room, apartment, level, hour, day or fixed quotation.

Question 8

Do you have a minimum charge?

Accepted Answer

A minimum service or call-out charge may apply to smaller jobs. This will be confirmed before booking.

Question 9

Do you provide free quotes?

Accepted Answer

Yes. Quotes can usually be prepared using photos, measurements, plans and project information. A site inspection may be required for complex or larger projects.

Question 10

Are materials included?

Accepted Answer

The quotation will confirm whether standard materials are included. Specialised products, custom colours, backing rod, access equipment or additional preparation may be charged separately.

Question 11

How should I prepare the area?

Accepted Answer

The area must be clean, dry, complete and accessible. Personal items, construction debris and tools should be removed before our arrival.

Question 12

How long does silicone take to dry?

Accepted Answer

Curing time depends on the product, joint size, temperature, ventilation and moisture. The area should not be exposed to water, cleaning or unnecessary contact until the sealant has cured according to the product instructions.

Question 13

Can silicone be painted?

Accepted Answer

Standard silicone is generally not paintable. Some specialised sealants may be suitable for painting, so the correct product must be selected before application.

Question 14

Can you fix leaking showers?

Accepted Answer

We can replace failed silicone; however, silicone does not repair all leaks. A shower leak may be caused by waterproofing, plumbing, cracked grout, tiles, drainage or structural movement, which may require assessment by another qualified trade.

Question 15

Do you guarantee the work?

Accepted Answer

We rectify confirmed defects directly caused by our workmanship. Damage caused by building movement, moisture, damaged surfaces or external factors is not covered.

Question 16

Are you insured?

Accepted Answer

Yes. Seal Caulking Experts holds Public Liability Insurance.

Question 17

Do you provide invoices?

Accepted Answer

Yes. We are ABN and GST registered and provide professional invoices.

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